Bosnia and Herzegovina · Montenegro

Delivery to BiH and Montenegro

We deliver forklifts, pallet trucks, stackers, batteries and scissor lifts to your address in Bosnia and Herzegovina and Montenegro. We organize and pay for the transportation, and customs clearance can be completed by our freight forwarder — collectively and quickly.

TransportationOur expenseParity DAP — your address. We organize the transportation.
Customs clearanceOur freight forwarderOr yours, by choice. We recommend ours — it's faster.
PaymentAdvance payment in EURAccording to the estimate that you receive with the offer.
Warranty and serviceSame conditionsManufacturer's warranty, service and spare parts.

How is the delivery going?

From inquiry to machine in your warehouse — five steps.

  1. Inquiry and offer

    Send an inquiry or call us. We send you an offer in euros with the price and delivery conditions.

  2. Estimate and advance payment

    Payment is in advance, according to the invoice in euros (EUR).

  3. Delivery to your address

    We organize the transportation and the cost of the transportation is ours. Parity is DAP — delivery to customer's address.

  4. Customs clearance

    The buyer is an importer and pays import duties in his country — VAT and customs. Customs clearance can be completed by our forwarder or a forwarder of your choice.

  5. Warranty and support

    With the machine, you get the same warranty conditions as customers in Serbia. Service and spare parts are provided.

Customs clearance: our or your forwarder

The choice is yours. The price of the forwarding service is very similar in both cases — the difference is in the speed and flow of the goods.

We recommend

Our freight forwarder

  • Collective customs clearance, without customs inspection.
  • The goods stay on the truck and go straight to you.
  • Faster delivery and less coordination for you.
Possibly

Your freight forwarder

  • You choose the freight forwarder you already work with.
  • The goods are removed from the truck and placed in the customs warehouse.
  • This can take longer to deliver and increase costs.

That's why we recommend our freight forwarder — that way the whole process is the most efficient, first of all for you as a customer.

Warranty and service

The warranty is the same

We transfer the manufacturer's warranty conditions to the customer without any changes — the warranty is the same regardless of the country the machine goes to.

Service and spare parts

Service support is provided, as well as spare parts — with us or with our associates in Bosnia and Herzegovina and Montenegro.

Frequently asked questions

Who pays for transportation?

We organize the transportation and the cost of the transportation is ours. The goods are delivered to the customer's address (parity DAP).

Who pays VAT and customs?

The buyer is an importer and pays import duties — VAT and customs — in Bosnia and Herzegovina, that is, in Montenegro.

Can I choose my own forwarder?

You can. Then the goods are removed from the truck and placed in a customs warehouse, which can prolong delivery and increase costs. With our freight forwarder, customs clearance is done collectively and without customs inspection, so we recommend it.

How is it paid?

In advance, according to the estimate, in euros (EUR).

Is the guarantee also valid outside of Serbia?

Yes. We transfer the manufacturer's warranty conditions to the customer without changes, and service and spare parts are provided by us or by our associates in BiH and Montenegro.

Can I order through the online store?

For now, the online store is intended for customers in Serbia. For delivery to Bosnia and Herzegovina or Montenegro, send an inquiry — we will send you an offer and estimate directly.

Send a delivery request

Write which machine you are looking for and where we deliver it. We respond with an offer in euros and delivery conditions.

or write to info@viljuskari-jovic.rs · Mon–Sat, 7:00–15:00